FAQ

  • Where are you based?

    AND.BEAR is based in Melbourne and Geelong, dividing our time between our two studios.

  • Payment Methods

    We Accept; Visa, Mastercard.

    Afterpay is also available at checkout.

  • Processing Time

    Each garment is made to order. Please allow 7-14 business days for your order to be dispatched.

  • How do pre-orders work?

    At the time you place your order you will be required to pay the full amount to secure your pre-ordered item - this time period will be stated upon purchase and may differ between items.

  • How do I track my order?

    You can track your order via our shipping confirmation email from your online AND.BEAR account. If you do not receive your tracking details, please contact out team at orders@andbear.com.au.